Job Description

Are you a creative, hardworking professional who knows how to get the job done right?  Do you enjoy working in a dynamic environment that challenges your skills and rewards your performance? Welcome to Colyar Technology Solutions (CTS)
  
CTS is an established software company, headquartered in Phoenix, Arizona for over 25 years.  We provide enterprise, cloud-based, COTS software solutions in the Education and Nutrition field. We are currently seeking an energetic, Sales & Application Support Representative.

Description:

  • Contacting prospective customers via phone to schedule free software demonstrations for sales team members
  • Understanding customer needs and providing software end user support
  • Answering potential and existing customer questions and follow up where applicable
  • Interact with sales team members and communicate with prospective customers via email and/or phone
  • Track and updating customer interaction and information via customer relationship management software (Salesforce)

Required Qualifications

  • Bachelor’s degree in relevant field and/or equivalent experience in customer service positions
  • Comfortable listening and speaking with people via phone
  • Possess strong verbal and written communication skills; the ability to call, connect and interact with potential customers
  • Persuasive, articulate and goal-oriented
  • Possesses an energetic, outgoing, and friendly demeanor
  • Self-motivated and self-directed
  • Able to multitask, prioritize, and manage time efficiently
  • Learn and retain a solid understanding of company solutions
  • Tenacity to handle rejection and continue with a positive attitude when engaging the next potential customer
  • Ability to listen and positively interact with prospective and existing customers via phone
  • Ability to work independently or as an active member of a team

Preferred Qualifications

  • Bachelor’s Degree in relevant field
  • Previous experience in outbound call center, inside sales experience, technical support and/or related experience
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred
  • Ability to manage multiple projects independently and efficiently ensuring that deadlines are met
  • Knowledge of school district, state and federal (USDA) food and nutrition programs
  • Knowledge of food nutrition, menu planning and related solutions and standards
  • Possess a passion for helping K-12 students gain access to healthy foods

We are not entertaining contractors or candidates in need of work authorization (H1B) sponsorship.

Benefits
Building on a reputation for success that is more than 25 years in the making, Colyar Technology Solutions utilizes cutting-edge information technology, as well as proven program and project management methodologies, to help our clients manage complex government programs. Offering a strong suite of cloud, web-based software applications in a Microsoft development environment, our presence as a preferred partner of choice in our industry is made possible by a talented team of professionals who enjoy working for a company that prioritizes its people.  Our software is utilized by over half the nation, including over 31,000 institutions.
  
We proudly offer:

  • Highly competitive compensation
  • Continuous career support and professional development opportunities
  • Generous paid time off
  • Comprehensive health and dental insurance
  • 401(k) retirement savings with safe harbor match
  • Work/life balance